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Gail Alm

Gail Alm

Client: Ronald and Mary Ann G.

1. What was the best part of your home loan experience?
   Consulting with Gail Alm during the entire Mortgage Application, Approval, and
   Closing process. Gail's professionalism and helpful, pleasant demeanor were truly  
   the best parts of the home loan experience.    
2. Was there anything we could have done to serve you better?
3. Would you recommend us to others? Why or why not?
   Absolutely would, because of how Gail made the overall mortgage process much
   easier for us.
4. Any other thoughts?
5. May we share this testimonial of yours with others?

Client: Shawn and Karen R. (Sandy Wright, Berkshire Hathaway Gallo Realtors)

1. Did you feel that we communicated with you too often or not enough?
   Just right!
2. Was our approval and turn times fast enough for you?
    Very timely!
3. Was there anything we could have done to serve you better?
     Very smooth transaction. I represented the Seller but was still very much kept in the loop without asking.
4. Would you recommend us to others? Why or why not?
    Of course.
5. Any other thoughts?
6. May we share this testimonial of yours with others?

Gail and support staff was thorough and highly responsive.    Chad

Gail Alm's prompt responses and professionalism. It was a pleasure working with her.    Anthony and Effie

 Just right. I like the way you send out updates throughout the process.     Diana and Patrici 

The preparation part of it was best as Gail Alm walked us through a few scenarios of how we could make the purchase of our home make the most sense for us and our finances. It was a pleasure to work with her!    Allison and Kevin
 It went smooth. Everyone communicated with efficiency and people were friendly. Gail gave us straight-forward and timely answers to all our questions. And we felt like people were treating us enthusiastically instead of like cattle in a heard.     Marguerite and Barbara

I would specifically recommend Gail Alm to anyone looking for a home. It is very difficult to find someone as dedicated, thorough, and trustworthy during the lending process and she possesses all of these attributes. I would not hesitate to refer future buyers to Fairway    Bradley and Christine

Everything that was within the control of Gail was perfect. This particular transaction had a lot of potholes throughout the entire process, but Gail stuck with it and help to keep the forward momentum going.    Bryan Powers, Ocean Atlantic Sotheby’s

  I loved the app that showed me my cost benefit options. I love how fast and efficient Gail was at breaking everything down.    Patrick and Margare 

  • Gail Alm was terrific
  • We definitely will recommend Gail to any of our friends who are looking for a mortgage. She knows her business and makes getting a mortgage almost painless. We felt that she was honest in keeping us informed about interim progress and helpful in getting things moving again when there was a snag. 
  • Gail Alm's knowledge of the mortgage business made it a simple process and got us a lower rate than we expected. She was professional and efficient, even bringing us the papers to sign when the computer system wasn't working. 
  • The hand holding and guidance from Gail. I am not one to read things over and I tend to jump the gun and make mistakes, but that didn't happen because Gail guided me all the way and answered all my questions via phone or email. 
  • Yes, we will definitely recommend Fairway and especially Gail Alm to any one in the market for a mortgage.
  • Yes we will recommend others to Fairway Mortgage. Your service and explanation of the entire process was extremely helpful.
  • Gail was GREAT and I will be using her again in the future.
  • I would definitely recommend Gail Alm. I could have used an online loan option. I chose not to take this route because I found a tremendous value in being able to call Gail as needed. She followed and was very familiar with my loan application starting with the contract with the builder and several months later as we got closer to the financial closing on the property following construction. She also kept me posted on interest rate options and helped me to decide when to lock in or a rate. 
  • I would highly recommend your Corporation due to the professional attitude exhibited by your Loan Officer, Gail Alm. Gail made the tedious process of obtaining a mortgage loan as painless as possible. She was attentive to any questions and concerns we had and her quick turnaround was most appreciated.  
  • Finding the right mortgage broker. We found that in Gail Alm. She worked hard for us, answered all of our questions without hesitation. Calmed us when we needed it and moved us along when we needed that. Most amazing to us was that she answered the phone every time! We never had to nervously leave a message and wait for the call back! 
  • Absolutely, I would recommend you. Gail was a dream to work with, giving us information, tips, recommendations, etc. We improved our credit score with one of her tips, and qualified for the lowest possible rate. Everything was done promptly and professionally. 
  • There are three factors that were immediately positive. First of all, you asked me some personal questions before we started the more detailed processing. Just from this information, you were able to reassure me that I could, indeed, qualify for a mortgage. I had not been involved with a mortgage for many years; with my husband deceased, and being 72 yrs. old, I had no idea if I could get a mortgage. Secondly, you made what could be a very complex and taxing process very simple-- it was really a pleasure! You are clear, knowledgeable, businesslike and gracious-- it was a terrific experience! Lastly, you never left me hanging. You updated the status of my application almost every day-- I never had to wonder what was going on or what additional information was needed; I always knew.    

“Gail Alm and her cheerful staff. Gail is Very professional, very smart with a great sense of humor. She made a stressful experience seem like a morning walk by the sea.”
Michael and Mary-Anne N.

“The entire process was the best. I can't single out any one part of our experience that was the best. It was the easiest loan process we ever had. Gail was very professional and a pleasure to work with! “
Michael and Mary-Anne N.

“Interacting with Gail. Even when things got complicated, her can-do attitude inspired confidence that our loan was going to go through, and her explanations we clearly understandable. It felt like we were working in partnership.”   

-Ian F.

“Gail was very instrumental in coordinating a very smooth process & a true professional”  

-Thomas and LaVonne W.

I would definitely recommend Fairway, without hesitation. When I put my recent experience with Fairway up against other lenders with whom I've dealt with in the past, and I wish I'd known about Fairway years ago. Too many larger lending institutions are out of touch with the very people they hope to serve, making communications difficult and leaving prospective clients with a feeling of hopelessness. I have never had such a positive interaction with a mortgage lender before, which is why I would recommend Fairway to friends and family.
-Kay B.

 The best part of the experience was dealing with the personnel. Your employees are true professional. Gail Alm,and Kim Homic kept us informed as we proceeded through the application process,leading to an effortless closing.
-James and Eileen C.

Excellent customer service.
-Gary and Rebecca B.

“Gail Alm did everything I could have asked, and I always trusted her. I have already recommended Gail.”

-Michael L.

I appreciated all the efforts put forth, and the communications, and updates. Very happy with the service, and Gail, and Fairway.

-Kathy Potts, Realtor


Fairway Independent Mortgage Corp. NMLS Entity ID#2289
37156 Rehoboth Avenue Suite 1, Rehoboth Beach, DE  19971
Office:  (302) 227-LOAN
Copyright © 2019 Fairway Independent Mortgage Corp. NMLS Entity ID # 2289- Licensed by the Virginia State Corporation Commission, VA Lic # MC-4040 - Licensed by the N.J. Department of Banking and Insurance
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